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Privacy Policy

SoundMyText · last updated 17 October 2026

This policy covers SoundMyText on every platform: the website and the web app at soundmytext.com, and the apps for iPhone and iPad, Android, macOS and Windows.

The short version

We keep what SoundMyText needs to work: your documents, a record of your device and, if you sign in, your account. To read documents aloud we send their text to speech services. Payments go through Stripe or your app store. The website’s own pages use Google Analytics only if you agree. There is no advertising, and we never sell data.

Your documents

The documents you add are stored on our server, with your device or, once you sign in, with your account, so you can open them on all your devices. We also keep where you stopped reading each document and when you last opened it. A document stays until you delete it or delete your account.

When you add a file, we keep the file itself and its text. The text is taken out of the file on our own server. Only pages that are scanned images, with no text in them, are sent to Mistral AI (Paris, France) for text recognition; Mistral returns the text and does not use it to train its models. Nothing else from the file, and nothing about you, is sent with them.

A document you delete disappears from SoundMyText at once. Its file, its text and your reading position are erased from our server within 30 days.

Turning text into speech

To make audio, the text of a document is sent, one sentence at a time, to the AI speech services we use: ElevenLabs and Google Cloud. They process it only to return the audio to us, and they receive no name, email address or device details with it. The audio is stored, so playing it again costs nothing.

Your device

When SoundMyText starts for the first time it registers your device with our server. We store a random install ID (kept in your system’s keychain in the apps, and in your browser on the web), the platform, and the IP address the device first and last connected from.

Every device gets free credits once. To keep it that way we also use:

The device record is kept after you delete your account, so the free credits cannot be claimed again on the same device.

Signing in

Signing in is optional. With Google we keep your Google account ID, name and email address. With Apple we keep your Apple account ID and, only if Apple shares one, an email address; we also keep a token, encrypted, that lets us revoke Sign in with Apple when you delete your account. For every signed-in app or browser we keep a session: a hashed sign-in token, its expiry, the IP address and the browser or app name.

Credits and payments

We keep your balance: the credits each purchase or free grant gave, and how many credits were used for which document.

Payments on the website and in the desktop apps downloaded from it are handled by Stripe under its own privacy policy (stripe.com/privacy). We never see card numbers. We keep the Stripe customer and subscription IDs, the email address entered at checkout, the plan, its status and its renewal date.

Purchases in the App Store, Google Play or the Microsoft Store are handled by the store under its own privacy policy. We receive the transaction or order ID, the product, the dates and the status, and for the Microsoft Store an encrypted key we use to check renewals. Purchases are linked to your device or account by a random token, never by your name.

Hosting

Our server and our network provider (Cloudflare) process the technical data needed to deliver SoundMyText and protect it, such as your IP address, browser and the time of a request. This data is used only to run and secure the service.

Analytics on the website

Only on the website’s own pages — the home page, this policy, the Terms, Support and Licenses, never inside the app — we use Google Analytics 4, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to count visits and clicks. It runs only if you choose “Accept” in the banner; until then it is not even loaded.

With your consent Google Analytics sets cookies on soundmytext.com (_ga and _ga_…, kept for up to two years) and receives the pages you open, the buttons you click, your browser, device and language, and your approximate location. Google uses your IP address only to work out that location and does not store it. Google may process the data in the USA; Google LLC is certified under the EU–US Data Privacy Framework. We keep analytics data for no longer than 14 months.

Cookies and browser storage

Legal basis and your rights

We process your documents, device, account and payment data to provide SoundMyText to you (Art. 6(1)(b) GDPR), the device checks and hosting data in our legitimate interest in preventing abuse and keeping the service secure (Art. 6(1)(f) GDPR), and analytics only with your consent (Art. 6(1)(a) GDPR, § 25(1) TDDDG), which you can withdraw at any time under “Cookie settings”.

You have the right to access, rectification, erasure, restriction, portability and objection, and to complain to a data protection authority. You can delete any document in the app. Settings → Account → Delete account deletes your account, its documents, credits and usage records, signs you out everywhere, revokes Sign in with Apple and cancels subscriptions billed by Stripe; subscriptions in an app store have to be cancelled in that store. For anything else, write to us.

Changes and contact

If this policy changes, the new version will be published on this page with a new date. Questions: [email protected].

See also the Terms and Conditions, Support and Licenses.